ratusapi Casino & Sportsbook Terms
When you create an account on ratusapi, you accept our terms of service. We set out the rules governing account setup, deposits and withdrawals, bonus eligibility, dispute resolution, and jurisdiction. Our terms apply to all users accessing our sportsbook (Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer casino (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
We at ratusapi reserve the right to modify these terms at any time. Changes take effect upon posting to this page; continued use of ratusapi constitutes acceptance of updated terms. We recommend reviewing this page regularly if you maintain an active account.
Services are available only where local law permits. Users are responsible for verifying compliance with their jurisdiction's regulations before registering or depositing funds.
Account Registration & Eligibility
To open an account on ratusapi, you must be of legal age in your jurisdiction (typically 18 or older) and provide accurate personal information. We require your legal name, date of birth, email address, phone number, and proof of identity during registration or upon request. False information disqualifies your account for verification and may result in permanent suspension.
One person may maintain only one ratusapi account. Creating duplicate accounts, accounts under false names, or accounts on behalf of another person violates our policy and may result in account closure and fund forfeiture. We detect multi-accounting through device fingerprinting, IP monitoring, and payment method overlap.
Your account is personal and non-transferable. You may not sell, gift, or assign your account to another party. Account access credentials (username, password) must be kept confidential. If you share your login details with a third party and unauthorized access occurs, you remain liable for all activity on your account.
Account Requirements
- You must be of legal age in your jurisdiction (typically )
- You must provide accurate personal information and identity documents upon request
- One account per person — duplicate accounts result in suspension
- Account credentials must be kept confidential; you are liable for unauthorized access if credentials are shared
- Account is personal and non-transferable
Deposits, Withdrawals & Our ratusapi Payment Policy
We at ratusapi accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking, local payment, online payment, e-wallet virtual accounts. Deposits are processed according to the payment method's settlement window — e-wallet deposits (mobile banking, local payment, online payment) typically clear within minutes; virtual account deposits may take up to three business days depending on bank clearing schedules. We do not control bank processing times and are not liable for delays outside our systems.
Withdrawal requests are processed to your original deposit method. Before withdrawing, your account must pass KYC verification (identity, address, source-of-funds confirmation) if requested. Large withdrawals or unusual account activity may trigger additional verification delays. Withdrawals are subject to our standard processing windows but are not guaranteed within a fixed timeframe — settlement depends on your bank's clearing schedule.
We reserve the right to refuse or reverse deposits if we detect fraud, money-laundering risk, or violation of our terms. Disputed deposits will be investigated; if we determine the transaction was unauthorized, we will initiate a refund to your payment method. This process may take additional time pending your bank's confirmation.
Bonuses and promotional offers on ratusapi are subject to specific terms posted at the time of offer. We do not guarantee ongoing bonus availability. Bonus funds may be subject to wagering requirements, game restrictions, and withdrawal conditions before bonus balance can be converted to cash. Abuse of bonus systems (multiple account registrations, collusion, market manipulation) results in forfeiture of bonus and potential account suspension.
Betting & Game Rules on ratusapi
All bets placed on ratusapi are governed by the rules displayed in-game or in the relevant market description. For sportsbook markets (Liga 1, Piala AFF, Champions League, badminton, MotoGP), settlement occurs according to official league results. We post results in real time once confirmed by governing bodies.
Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) settle when the dealer declares the outcome. Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) use certified random number generation (RNG) and settle based on the final spin result. Return-to-player (RTP) percentages are disclosed for each slot game.
We reserve the right to void any bet if we detect irregular activity, technical malfunction, or breach of game rules. Irregular activity includes: betting on markets that have already settled, attempting to exploit system glitches, colluding with dealers or other users, or using automated betting tools without authorization. Suspected violations trigger investigation and may result in account suspension pending review.
If a technical malfunction (server error, payment processing failure, display glitch) affects your bet, we will investigate using server logs. If the malfunction favors you unfairly, we reserve the right to void the affected bet and return your stake. If the malfunction harms you, we will compensate the confirmed loss based on our audit.
Jurisdiction & Legal Restrictions
Our services on ratusapi are available only where local law permits. We do not operate in jurisdictions where online wagering or gaming is prohibited. Users are responsible for verifying that their access and use of ratusapi comply with their jurisdiction's laws and regulations before registering or depositing.
If you access ratusapi from a jurisdiction where our services are not permitted, your account may be restricted or closed. We may block IP addresses, payment methods, or accounts associated with restricted jurisdictions. Users who knowingly violate jurisdiction restrictions may forfeit their account balance.
We do not provide services to residents of jurisdictions explicitly prohibiting online gaming. If you are unsure whether ratusapi is legal in your area, consult local authorities or legal counsel before using our platform.
Dispute Resolution & Our ratusapi Accountability
If you dispute a bet outcome, payment, or account issue, contact our support team via in-app chat or email. Disputes must be reported within 180 days of the event in question. We retain transaction logs, bet history, and server records for 180 days; disputes beyond this window cannot be audited.
We investigate disputes in good faith using available evidence (server logs, payment records, game footage for live-dealer disputes). If we find an error on our part, we will correct your account balance. If our investigation finds no error or insufficient evidence, we maintain our original decision. We do not guarantee reversal of settled outcomes based on subjective disagreement.
For disputes involving third-party payment processors or banks, we will cooperate with their investigations. However, we are not liable for payment failures, delays, or errors originating from your bank or payment provider. If a payment fails, contact your bank directly; if the fund was debited from your account, your bank will issue a reversal.
Account Suspension & Closure
We at ratusapi reserve the right to suspend or permanently close any account for breach of these terms. Grounds for suspension or closure include: providing false information, multi-accounting, attempted fraud, irregular betting patterns (potential market manipulation), money-laundering risk, access from prohibited jurisdictions, or violation of game rules.
If your account is suspended, you may request a review within 30 days. We will evaluate your request and notify you of our decision. Permanent closures are final and non-negotiable.
Upon account closure, any remaining balance will be processed for withdrawal to your original deposit method within 30 days, minus any amounts owed to ratusapi (outstanding disputes, chargebacks). If you initiate closure yourself, your remaining balance will be transferred within 5–7 business days to your nominated payment method.
Limitation of Liability
ratusapi provides its service "as is" without warranty. We do not guarantee uptime, uninterrupted access, or error-free operation. We are not liable for: indirect or consequential losses (lost profits, lost winnings), third-party service failures (bank delays, payment processor outages), your unauthorized account access if credentials were shared, or force-majeure events (natural disasters, cyber attacks beyond our control).
Our liability to you is limited to the amount you have deposited into your ratusapi account in the preceding 12 months. We disclaim liability beyond this amount for any claim. These terms are governed by the laws of the jurisdiction where our services are offered. By using ratusapi, you agree to submit to the jurisdiction of applicable courts in that area.
Final Terms on ratusapi
These terms constitute the entire agreement between you and ratusapi. No verbal promise, advertisement, or marketing material overrides these written terms. If any provision is found invalid, the remainder of the terms remain in effect.
We reserve the right to modify these terms at any time. Changes are posted to this page and take effect immediately upon publication. Users are deemed to accept updated terms by continuing to use ratusapi after changes are posted. If you do not agree to new terms, you must close your account.
For questions about these terms or our policies, contact our support team. Services on ratusapi are available only where local law permits. Your use of ratusapi confirms your understanding and acceptance of these terms and your jurisdiction's legal restrictions.