ratusapi Platform Privacy Notice
This page describes what we collect when you use ratusapi and how we keep that data protected. When you register an account, fund via DANA, e-wallet, mobile banking, local payment, or online payment virtual accounts, place bets on Liga 1 or Piala AFF, or play live-dealer tables, we collect personal and transactional information. We process that data to deliver our sportsbook, casino, slots, and esports services — and only for those purposes unless we have a legal obligation to do otherwise.
We at ratusapi are committed to transparency about data handling. This policy sets out what we collect, how we use it, who may access it, how long we keep it, and your rights. Our policy applies to all users of ratusapi, whether you access via Android app, iOS browser, or desktop web. Services are available only where local law permits.
If you have questions about our privacy practices, contact our support team. We review this policy regularly and update it if our practices change. Continued use of ratusapi after changes are posted constitutes acceptance of updated terms.
What Data We Collect on ratusapi
We collect several categories of information when you use ratusapi. During account registration, we collect your legal name, date of birth, email address, phone number, and proof of identity (passport, national ID, or driver license). These details are necessary for account verification and compliance with know-your-customer (KYC) regulations.
When you deposit funds, we collect payment method details. If you use DANA, e-wallet, or mobile banking, we receive your phone number and transaction confirmation from the payment provider. If you use local payment or a online payment, e-wallet, mobile banking, or local payment virtual account, we receive your bank account reference and transaction receipt. We do not store your full bank account credentials — only the reference number linked to your account.
We collect betting and gaming activity data: which markets you view (Liga 1, Piala Indonesia, Champions League, badminton, MotoGP, esports), which bets you place, which live-dealer tables or slots you play, and your game session duration. This data helps us track account activity, detect fraud, and improve our service.
We also collect device and usage data: your IP address, browser type, device type (Android, iOS, desktop), operating system, cookies, and session logs. This information is used for security (detecting unauthorized access), analytics (understanding how users navigate ratusapi), and compliance (verifying jurisdiction restrictions).
Data Categories We Collect
- Identity data (legal name, date of birth, ID document)
- Contact data (email address, phone number)
- Payment data (payment method, transaction reference, amount)
- Betting and gaming activity (markets viewed, bets placed, game session logs)
- Device and usage data (IP address, browser type, device type, cookies, session logs)
- Transactional history (deposits, withdrawals, account balance changes)
How We Use Your Data on ratusapi
We use identity and payment data to verify your account, process deposits and withdrawals, and comply with anti-money-laundering (AML) regulations. If you request a withdrawal, we use your payment data to route funds to your original deposit method — typically to your online payment, e-wallet, mobile banking wallet or your local payment, online payment, e-wallet, mobile banking account.
We use betting and gaming activity data to settle bets, calculate payouts, and detect irregular activity (potential fraud or market manipulation). When you place a bet on a Liga 1 match or play a live-dealer blackjack hand, our systems record the outcome and your account balance is updated automatically.
We use device and usage data for security purposes — detecting unauthorized login attempts, unusual betting patterns, or bot activity. We also use this data for analytics: understanding which games are popular, which payment methods users prefer, and how users navigate ratusapi on mobile versus desktop. This helps us improve our platform.
We may disclose your data to third parties if legally required (court order, government request, regulatory investigation). We do not sell or rent your personal data to advertisers or marketing companies. We may share anonymized usage data (e.g., "non-specific info of transactions on ratusapi use local payment") with partners, but this data cannot identify you individually.
Third-Party Processors & Our ratusapi Data Partners
We use third-party service providers to operate ratusapi. Our payment processors (online payment, e-wallet, mobile banking, local payment networks, online payment, e-wallet, mobile banking, local payment) handle payment settlement. Our hosting providers host our servers and databases. Our identity verification provider (KYC service) checks your documents during account setup. These providers process your data only to deliver the services we've contracted them for.
Our servers may sit outside your jurisdiction. Data transfers across borders occur via encrypted channels (SSL/TLS), and we ensure third parties maintain the same security standards we apply internally. If you are in a jurisdiction with data-localization requirements, please note that ratusapi may not be compliant with those rules. Users are responsible for verifying compliance before registering.
We may share bet settlement data with sporting authorities or leagues (e.g., official Liga 1 organization) if we detect suspicious betting patterns that may indicate match-fixing. This is rare and only occurs if we have reasonable suspicion of illegal activity. We do not proactively share user data with leagues or authorities without legal cause.
Data Retention & Security
We retain your identity and payment data for the lifetime of your ratusapi account, plus 7 years after closure (to comply with anti-money-laundering regulations). Betting and gaming activity data is retained for 3 years. Device and usage logs are retained for 90 days, then deleted.
We protect your data using industry-standard security measures. All data in transit is encrypted via SSL (Secure Sockets Layer). Passwords are hashed with strong cryptographic functions and never stored in plaintext. Access to user data is restricted to ratusapi staff who need it to provide services or comply with legal obligations. Staff sign confidentiality agreements.
We do not guarantee absolute security against all threats — no system is impenetrable. If we detect a data breach, we will notify affected users within a reasonable timeframe and cooperate with relevant authorities. You are responsible for keeping your login credentials confidential; if your account is compromised due to shared passwords, you remain liable for unauthorized activity.
Our servers use firewalls, intrusion detection, and regular security audits. We apply security patches promptly. However, the internet itself carries inherent risks, and we cannot guarantee protection against sophisticated cyber attacks or zero-day exploits.
Your Rights on ratusapi
You have the right to access your personal data. Log into your ratusapi account anytime to view your registration details, payment history, and betting activity. If you want a copy of all data we hold about you, contact our support team and we will provide a data export within 30 days.
You have the right to correct inaccurate data. If your name, email, or phone number is wrong, update it in your account settings or contact support. You have the right to delete your account and request deletion of associated data, subject to legal retention requirements (we must keep AML records for 7 years after account closure).
You may opt out of non-essential cookies and analytics tracking via your browser settings. However, opting out may affect your ability to use certain ratusapi features. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights. Services on ratusapi are available only where local law permits.
Cookies & Tracking on ratusapi
We use cookies to remember your login session, store your account preferences, and track your activity on ratusapi for analytics. Session cookies expire when you close your browser. Persistent cookies remain until you clear your browser cache or they expire (typically 1 year).
We use analytics cookies (e.g., Google Analytics) to understand how users navigate ratusapi. These cookies do not contain personally identifying information — they track general usage patterns (which pages are viewed most, where users drop off, which devices are used).
You can disable cookies in your browser settings, but this may prevent you from logging in or using ratusapi features. We do not use third-party tracking pixels or beacons to follow users across the internet after they leave ratusapi.
Final Privacy Commitments on ratusapi
We at ratusapi take your privacy seriously. We collect only data necessary to operate our sportsbook (Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer casino (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We do not use your data for purposes unrelated to these services without your explicit consent.
This privacy policy is governed by the laws of the jurisdiction where our services are offered. If you have a privacy complaint, contact us at our support email. We will investigate within 30 days and notify you of our findings. If we are unable to resolve the complaint, you have the right to escalate to your local data protection authority.
We reserve the right to update this policy. Changes are posted to this page and take effect immediately upon publication. If material changes occur (e.g., we begin sharing data with new third parties), we will notify users via email. Continued use of ratusapi after policy changes constitutes acceptance of the updated terms.